Frequently Asked Questions


How do I register for OUTC19?

Registration is easy! Head over to our Register page to see what option works best for you, then click the "Register Now" button to sign up. If you are planning to attend Workshops, you will need to select the specific courses you want to take in order to finalize your registration. Please note: you can change your courses at any point up to one week prior to the conference, so don't worry that you have to know your exact schedule when you sign up. If you have any questions, please email us at

Do you offer any discounts?

Yes! If you register before February 22, 2019, you will automatically receive $100 off your registration. We also have a buy 3 registrations, get 1 free offer! This offer only applies to the Full 5-Day Conference Registration. To take advantage of this offer, make sure you register all 4 people at the same time. One free registration will be applied at checkout. If you have any questions, feel free to contact us at

What's the difference between Sessions and Workshops?

The full 5-day conference includes 2 days of sessions (Monday and Tuesday) followed by 2 days of workshops (Wednesday and Thursday). Sessions are generally 45 minutes long and are a lecture format led by industry specialists, your collegiate peers, and OmniUpdate product experts. OUTC19 has 36 unique sessions, so you're sure to learn something new! The workshops are hands on and vary in length. They are led by OmniUpdate instructors and each workshop will include course materials. Though we do offer a workshops-only registration option, we highly recommend you attend the full 5-day event to get the most out of your experience. Check out the conference schedule to start planning. 

I want to attend workshops; which ones are the right fit for me?

Each workshop has an intended audience and prerequisite knowledge. The prerequisites are listed below the description of each workshop and the audiences are as follows: Marketing/Training, Administrator, Developer Beginner, and Developer Advanced. For recommendations on the best workshops for each audience, visit our Selecting Workshops page.

I am convinced, but how do I convince my boss to let me attend?

We are excited that you want to attend! To help convince your boss, we've written a customizable letter explaining everything you will learn and all the benefits of attending OUTC19.  >>Download letter<<

How much can I expect to spend on OUTC19?

While everyone's expenses will vary, you can use this to best estimate your trip costs:

  • Conference Registration: Conference pricing is either $1,999 or $1,049 depending on what option you select. Take a look at our Register page to determine your registration preference. 
  • Hotel Cost: A single or double occupancy room is $179 per night, plus taxes and fees. If you bring your car, there is also a $17 per night parking fee. 
  • Food Costs: We provide breakfast and lunch, plus two refreshment breaks every day of the conference. We are also providing a light meal during our Sunday reception and a full dinner on Monday evening, should you choose to attend those events. If you attend the full 5 days, you will only need to cover dinner costs for Tuesday through Thursday.
  • Travel Costs: We're confident you'll find the best pricing for flights, but you will likely need to get a rental car, Lyft or Uber ride, taxi, or a shuttle to get to the hotel from the airport. Check out transportation options and pricing on the Location page. 

I purchased my ticket but can't attend. Can I get a refund?

Yes, you can cancel your registration any time up till April 10, 2019, for a full refund. Please note that we cannot guarantee a full refund of your hotel room if you have already booked. Any refunds for your hotel room will need to be resolved with the Hyatt directly. If you are unsure about attending or need to cancel, contact us at

Have questions? Feel free to contact us.